Course DTC-705
Managing Microsoft Dynamics Implementations


Course Description


The two day course is an advanced training workshop that focuses on the Project Management area of Microsoft Dynamics Sure Step. Students assume the role of a Project Manager as they complete a case study involving the implementation of one of the Microsoft Dynamics products at Tailspin Toys, a fictitious customer account.


This course supports both Microsoft Dynamics ERP and CRM product lines.


Guidance is provided in using Microsoft Dynamics Sure Step from a Project Manager's perspective as students complete each phase of the implementation. Lab activities focus on project management tasks involving project initiation, planning, execution, monitoring, and closure. Students are tasked with completing a variety of Sure Step documents and making strategic implementation decisions during each implementation phase

Who Should Attend

This training is intended for Project Managers and Implementation Consultants responsible for managing Microsoft Dynamics AX, GP, NAV and CRM implementations.


Course Outline

  • After completing this course, students should be able to:

  • Understand project management essentials.

  • Identify waterfall fundamentals.

  • Exam agile essentials.

  • Examine how to prepare and plan for a Diagnostic phase.

  • Decide, plan, and deliver Sure Step decision accelerators.

  • Define the scope of the project based on results from the decision accelerator.

  • Guide the customer toward the most efficient implementation process and project type.

  • Produce time and cost estimates for the project.

  • Plan the resources for the project and plan for risks.

  • Prepare for and conduct the Kickoff meeting with the Customer.

  • Determine if a Solutions Overview is necessary.

  • Understand the Detailed Business Process Analysis.

  • Identify and document functional requirement Fits and Gaps.

  • Control scope creep by implementing proposal management.

  • Plan early for the Deployment phase by creating a deployment plan.

  • Learn how to use solution design documents.

  • Examine Performance Reporting and Status Reporting.

  • Plan and perform testing activities across different phases.

  • Conduct a tollgate review.

  • Examine the Sure Step Agile project type.

  • Prepare and conduct the cutover from the non-production to production environment.

  • Understand the importance of quality management during the Operation phase.

  • Identify how to work towards project closure.

This instructor-led class scheduled to run 3 days

October 17-19, 2016



(Price includes Licensed MOC books & materials, Free Retakes within 12 months,  $150.00 voucher for Dynamics AX 2012 Trade & Logistics (MB6-703) exam)

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5850 T.G. Lee Blvd.

STE 520

Orlando, FL. 32822

Tel: 239-319-3283